In-house IT teamScenario
Leave the spreadsheet behind.
200–2000 employees · one organization
Marta's IT team of three moves the spreadsheet, the shared mailbox and the "who is responsible" notes into one place: a list of everything, a request queue and a catalog for 800 employees.
Inventory (CMDB)Request queueEmployee portal
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MSP / IT service providerScenario
Many clients. One working view.
Many isolated client organizations
Pavel's five engineers give each client a separate, sealed space, record planned work as it really happened, and get one Telegram alert at 2 a.m. instead of forty.
Separate clientsRoles and accessTelegram
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Night shift / NOCScenario
Know what goes down next.
Outages · handovers · planned work
Max, alone on the night shift, follows a red ring to the website customers use, checks whether it is the planned storage work and hands Irina's day team an honest record at 7:00.
DependenciesEstate mapService status
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IT lead / infrastructure engineerScenario
Put every location in context.
Distributed sites · cloud regions
Nina links offices, rented racks and cloud regions to the systems people use, sees each region as a real city on the map, finds a switch nobody connected and answers finance in fifteen minutes.
Estate mapInventory (CMDB)Dependencies
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IT lead / asset ownerScenario
Find the things you forgot.
Inventory review · renewal planning
Roman starts the yearly check with items connected to nothing, moves licence dates out of a colleague's calendar into a shared list, and ends with an inventory that stays correct by itself.
Inventory (CMDB)Custom fieldsEstate map
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Administrator / integration engineerScenario
Keep people and groups aligned.
On-prem AD or LDAP · own scripts
Victor lets a small program read people and groups from the company directory (AD) without opening the firewall, and keeps offices and cost centres up to date with a short script.
AgentAD / LDAPAPI for scripts
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Service desk lead / employeesScenario
A clear way to ask for help.
English · Ukrainian · Russian
Olga gives 400 employees a short catalog in their own language. Each request shows its stage and who is handling it, and nobody pays for asking.
Employee portalRequestsThree languages
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Solo administratorScenario
One administrator. A real inventory.
One organization · Free plan
Sergey, the only admin at a 60-person company, builds a real inventory and a map of what depends on what on the Free plan, so his vacation stops being a risk.
Inventory (CMDB)DependenciesFree plan
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