Different teams.
The same connected estate.

Find a situation that looks like yours. Each scenario follows the same people through a real working day: a problem lands on their desk, and you see what changes when the list of equipment, what depends on what, and all the requests live in one place.

8 scenarios
In-house IT teamScenario

Leave the spreadsheet behind.

200–2000 employees · one organization

Marta's IT team of three moves the spreadsheet, the shared mailbox and the "who is responsible" notes into one place: a list of everything, a request queue and a catalog for 800 employees.

Inventory (CMDB)Request queueEmployee portal
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MSP / IT service providerScenario

Many clients. One working view.

Many isolated client organizations

Pavel's five engineers give each client a separate, sealed space, record planned work as it really happened, and get one Telegram alert at 2 a.m. instead of forty.

Separate clientsRoles and accessTelegram
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Night shift / NOCScenario

Know what goes down next.

Outages · handovers · planned work

Max, alone on the night shift, follows a red ring to the website customers use, checks whether it is the planned storage work and hands Irina's day team an honest record at 7:00.

DependenciesEstate mapService status
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IT lead / infrastructure engineerScenario

Put every location in context.

Distributed sites · cloud regions

Nina links offices, rented racks and cloud regions to the systems people use, sees each region as a real city on the map, finds a switch nobody connected and answers finance in fifteen minutes.

Estate mapInventory (CMDB)Dependencies
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IT lead / asset ownerScenario

Find the things you forgot.

Inventory review · renewal planning

Roman starts the yearly check with items connected to nothing, moves licence dates out of a colleague's calendar into a shared list, and ends with an inventory that stays correct by itself.

Inventory (CMDB)Custom fieldsEstate map
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Administrator / integration engineerScenario

Keep people and groups aligned.

On-prem AD or LDAP · own scripts

Victor lets a small program read people and groups from the company directory (AD) without opening the firewall, and keeps offices and cost centres up to date with a short script.

AgentAD / LDAPAPI for scripts
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Service desk lead / employeesScenario

A clear way to ask for help.

English · Ukrainian · Russian

Olga gives 400 employees a short catalog in their own language. Each request shows its stage and who is handling it, and nobody pays for asking.

Employee portalRequestsThree languages
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Solo administratorScenario

One administrator. A real inventory.

One organization · Free plan

Sergey, the only admin at a 60-person company, builds a real inventory and a map of what depends on what on the Free plan, so his vacation stops being a risk.

Inventory (CMDB)DependenciesFree plan
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