Sergey, the only admin at a 60-person company, builds a real inventory and a map of what depends on what on the Free plan, so his vacation stops being a risk.
Solo administrator
Sergey is the only IT person at a company of sixty. He knows every server, every network and every licence, and that is exactly the problem: his two weeks of vacation are a risk for the whole company. He wants a real inventory, not another document that goes out of date, and he does not want to pay before it proves useful.
Which server holds the accounting database? Which network socket goes to the meeting room? When does the antivirus licence end? Sergey knows. Nobody else does. The last time he was away, Mark, the office manager, restarted the wrong box, and accounting lost half a day.
The Free plan gives one organization, one demo organization and one IT user, plus a one-time 45-day trial of Standard. No card is needed. The demo organization already holds sample data, so Sergey clicks around first and creates his own organization once he understands how it works.
Servers, network addresses, programs, licences, user accounts, offices (in IT terms: hosts, IP addresses, subnets, software, licences, accounts, locations). Ctrl+K finds anything by name. The dark theme helps at 22:00. What he has in the old spreadsheet he imports as a CSV file; the rest he types in. The history of every field records what was entered and when.
Sergey links things together: this server runs the accounting database, the database serves “Accounting”, and that belongs to “Finance” (host, service instance, service, product). He sets once which kinds of links are allowed. If he accidentally creates a loop, AverDesk refuses and shows the exact path of the loop. The cards now work as documentation: which ports are used, which outside services are involved, where the backup site is. All of it is written down, not only in his memory.
Before his vacation Sergey switches to Standard, so Mark gets his own login as a second IT user. When the accounting program slows down, Mark opens AverDesk instead of guessing. He sees which server the database sits on and what else depends on it, so restarting the wrong box is much harder now. Nothing breaks. In September Sergey can stay on Standard or go back to Free: moving to a smaller plan keeps the organization and everything in it.
